Shipping policy

Horittymall Shipping Policy

Thank you for choosing Horittymall! We are committed to providing you with reliable and transparent shipping services to ensure your orders arrive safely and on time. This shipping policy outlines our shipping options, costs, delivery timelines, and other important details to help you make informed decisions.

1. Shipping Costs & Free Shipping Eligibility

We offer competitive shipping rates and free shipping for eligible orders, designed to meet your different delivery needs:
  • Free Shipping: Enjoy free standard shipping on all orders with a total amount of $50 USD or more (after discounts, excluding taxes and fees).
  • Standard Shipping: $5.99 USD per order (no minimum order value required).
  • Express Shipping: $12.99 USD per order for faster delivery.
  • VIP Shipping: $15.99 USD per order for priority delivery service.

2. Delivery Timelines

Delivery timelines are estimated from the date your order is processed and shipped, excluding weekends and public holidays. Please note that actual delivery times may vary slightly due to factors such as customs clearance, regional logistics, and unforeseen circumstances (e.g., natural disasters, shipping disruptions).
  • Standard Shipping: 7-14 business days
  • Express Shipping: 5-12 business days
  • VIP Shipping: 3-10 business days

3. Order Processing

All orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with a tracking number once your order has been dispatched, allowing you to monitor the status of your package in real time.

4. Shipping Location & Coverage

Our shipping operations are based at: 16 Westmere Crescent, Auckland Westmere, 1022. We ship to most regions worldwide; if your location is not eligible for shipping, you will be notified during the checkout process.

5. Customs & Duties

For international orders, customs duties, taxes, and other import fees may be applicable, which are the responsibility of the recipient. These fees are not included in your order total or shipping cost. We recommend checking your local customs regulations for more information on potential charges.

6. Contact Us

If you have any questions, concerns, or need assistance with your order or shipping, please feel free to contact us:
  • Email: adam738828288283@gmail.com
  • Address: 16 Westmere Crescent, Auckland Westmere, 1022
We aim to respond to all inquiries within 24-48 business days.

7. Policy Updates

Horittymall reserves the right to update or modify this shipping policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately upon publication. We recommend checking this page regularly for the latest information.
Thank you for your understanding and support. We hope you enjoy your shopping experience with Horittymall!